Crisis Communication

Norton Communications serves as your ‘break glass in case of emergency’ tool.

When you know you have a challenge ahead that needs mitigation, we prepare you for the storm and emerge with a balanced and fair narrative.

While we can't magically erase a negative story, our steady hands and cool heads can effectively mitigate any crisis at every turn.

We address the tough questions head-on, prepare you for media encounters, and guide you step-by-step as your issue evolves. We pride ourselves on our ability to be both nimble and agile—if something isn’t working, we change it up fast.

Norton Communications can support you in routine event preparation from ribbon cuttings and report releases to advocacy days and any one-off events that require professional preparation. Together we will plan a strategy working backwards from your event date that covers messaging and talking points, earned media opportunities, relationship building with elected officials, and anything else you may need to ensure success.

Facing a crisis story right now? Contact us.

Crisis Services

Norton Communications will manage your public outreach, including what to say and when to say it.

  • Telling your story to the right audience, clearly and convincingly.

  • Mitigating a challenging story, from advance planning to crisis response.

  • Guiding organizations through major change with message and communications strategy.

Reach out to us today.

Success is possible when you partner with a seasoned professional – give us a call today to get started.